F A Q s
THE SERENDIPITY EXPERIENCE
Do I need an appointment?
Yes, in order to provide the most Serendipitous experience possible,
appointments are required and can be booked by emailing us at firstname.lastname@example.org
How can I prepare for my appointment?
We do encourage our brides to do as much research as they would like, however we also recommend keeping an open mind! A bride may know exactly what they are looking for – or they may end up completely surprised by the gown
they decide on. In order to better get to know our brides before they walk in the door, we invite all
Serendipity Brides to fill out a bridal consultation questionnaire, which will be sent once an appointment is booked.
What can I expect at my appointment?
We are excited to say we only book one bridal appointment at a time, so you and your guest(s) will have the entire boutique during the full length of the appointment! Please reach out to us at
email@example.com to learn more about what to expect during your appointment.
How long will my appointment last?
While appointments typically last between one to two hours, we are currently limiting appointments to a maximum of an hour and a half, in order to properly sanitize the boutique and the gowns in between appointments.
We truly appreciate your understanding during this time.
Who should I bring to my appointment?
If you would like to practice social distancing, we do recommend at least one guest to help you in and out of the gowns in the fitting room. At this time, we are limiting each appointment to three guests, in addition to the bride. We do recommend inviting those closest to you, that you feel will help create a positive dress-shopping experience.
We are happy to help set up a virtual experience for anyone unable to join in-person!
Where can we park?
For those of you familiar with Marietta Square, you know certain days and times can be busier than others! We do recommend allowing for an additional ten to fifteen minutes to find parking on the Square so that you and your guests can enjoy the full bridal appointment time.
Are children allowed in the boutique?
In order to fully enjoy the Serendipity experience, we do request that all guests are 13 years of age or older.
What other services do you offer?
In addition to beautiful designer gowns, Serendipity Bridal + Events is proud to also offer bridal accessories, bridesmaids’ dresses, tuxedo rentals as well as event planning and coordination services.
We are happy to discuss these additional services during your bridal appointment!
What is the price range of your gowns?
Our special-order gowns typically range from $1,000-$2,500 depending on the designer and style.
For more details, please book an appointment to view our selection!
When should I buy my dress?
Special-order gowns are ordered directly through the designer and can take up to 6 months to come in. However, do not worry if you have a tighter timeline; just let us know ahead of time so we can fully accommodate as best as possible!
Do you offer off-the-rack gowns?
At this time, we offer special-order gowns, however we may be able to offer sample dresses in select styles.
Do you offer alterations?
Serendipity Bridal + Events has an exclusive partnership with a local seamstress for alterations services.
If you have an existing alterations appointment or would like to request one for a future date,
please contact us at firstname.lastname@example.org for further details.